Refund Policy

Refund and Service Policy

At Money Credit Capital, we take pride in delivering high-quality financial facilitation services and strive to ensure customer satisfaction through continuous improvement and dedicated support.

90-Days Refund Policy

You may request a refund within 90 working days of your purchase if the service engagement does not meet your expectations. Refunds may be processed as service credits, which can be utilized for any future services offered by Money Credit Capital.

Deduction for Earned Fee and Cancellation Fee

We reserve the right to make reasonable efforts to complete the service before processing any refund request.

In case of cancellation:

  • A minimum cancellation fee of 20% will be applicable

  • Additional deductions may include:

    • Earned service fees (based on work completed)

    • Fees paid to government authorities or third parties

No cancellation fee will be charged if the request is for a service modification instead of cancellation.

Money Credit Capital reserves the right to assess time, effort, and resources utilized before determining the final refundable amount. Under no circumstances shall the refund exceed 80% of the total amount paid.

Alteration of Service

You may request a change in service within 65 days of purchase.

In such cases:

  • The amount already paid will be adjusted against the new service

  • Deductions will include:

    • Earned fees

    • Government or third-party charges

No 20% deduction will apply if the new service is of equal or higher value.

Refund Request Process

To initiate a refund request:

  • Log in to your account on moneycreditcapital.com and select “Get Help”

  • Alternatively, email us at contact@moneycreditcapital.in with your transaction details

Refunds are typically processed within 3 to 5 weeks, subject to verification and documentation.

Tax or Penalty Payment

Money Credit Capital operates as a service facilitator. While we assist in documentation and processes, the client is responsible for verifying accuracy and completeness.

We shall not be held liable for:

  • Any tax liabilities

  • Penalties imposed by regulatory authorities

  • Additional costs outside our service scope

Things Beyond Our Control

We do not guarantee outcomes of applications, including loan approvals, as these are subject to the policies of lending partners and regulatory authorities.

Delays may occur due to:

  • Government processing timelines

  • Technical issues with external platforms (e.g., MCA, Income Tax portal, etc.)

  • Third-party service providers

Such delays shall not be grounds for refunds.

Force Majeure

Money Credit Capital shall not be liable for any delay or failure in performance due to events beyond reasonable control, including but not limited to:
natural disasters, acts of God, government actions, epidemics, system failures, or other unforeseen circumstances.

Limitation of Liability

By using our website and services, you agree that Money Credit Capital shall not be liable for:

  • Any direct or indirect losses

  • Incidental or consequential damages

  • Loss of data, profits, or business opportunities

This includes reliance on any information or services provided through the website.

Changes to the Website

Money Credit Capital reserves the right to update, modify, or discontinue any part of the website, services, or content at any time without prior notice.

We do not guarantee:

  • Accuracy

  • Completeness

  • Reliability

  • Availability of the website or services

All services are provided on an “as is” basis.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, Money Credit Capital disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

We shall not be liable for any damages arising from the use or inability to use our services.

Contact Us

If you have any questions regarding this policy, please contact us at:
📧 contact@moneycreditcapital.in
🌐 moneycreditcapital.com